Information Pre-Christmas Period
Extended right of return:
- We extend the right of return until 2nd January 2023.
In this way you can easily present your loved ones and you do not have to worry about a possible return.
Order by invoice:
- Order now and pay at the end of January 2023.
When ordering with the payment method "Invoice", you will receive the invoice only in mid-January 2023. In addition, the invoice will have a term of payment until 31.01.2023 and when you receive the bill, you can decide if you want to pay the total amount or a partial amount (minimum is 10% of the total amount).
We wish you a nice and hopefully not too stressful Pre-Christmas Period!
Your Helen Kirchhofer Team
P D Paola
Ti Sento Milano
Swiss Military by Chrono
Order by Invoice
We offer you the possibility of paying your order by invoice up to CHF 5000.-. When you receive the invoice you have the choice to pay the invoice within the prescribed payment period (end of the month) or in instalments.
If you want to pay the invoice in several instalments, you must pay at least 10% of the outstanding invoice amount per month. This allows you to easily decide for yourself how to settle the invoice.
At Helen Kirchhofer, you do not pay shipping costs for orders with a value of CHF 70.- or more within Switzerland and the Principality of Liechtenstein. Each order is sent by registered mail and A mail with Swiss Post.
Right of Return
If the ordered item(s) do not meet your expectations, you have the right to return them. Please note that you have a period of 14 days to return the item. The return period starts from the day of receipt or pick up of your package.
We are unable to offer a right of return for the following items, but a right of exchange:
- Items made of silver (925)
- Items made of gold (all gold alloys)
- Items costing more than CHF 1'500.-
We are unable to offer you neither right of return nor a right of exchange for the following items:
- Sale items
- Smartwatches & activity trackers
We want to offer you the largest watches and jewellery assortment in Switzerland. You will find a selection of our online shop assortment in our 8 branches. We're look forward to your visit!
About Helen Kirchhofer
Learn more about Helen Kirchhofer and our values. Benefit from our outstanding service - our entire team looks forward to working with you!
Absolutely lovely. A sweet color. I already have a silver color one that I wear everyday. Super quick delivery and very happy with my purchase.
Fast delivery, easy payment, nice support!
Helen Kirchhofer is one of the best swiss onlineshops!
Very very fast delivery! :) I'm really happy!
The bracelet is beautiful! Very fast delivery, as promised.