Information Pre-Christmas Period
Extended right of return:
- We extend the right of return until 15th January 2019.
In this way you can easily present your loved ones and you do not have to worry about a possible return.
Order by invoice:
- Order now and pay at the end of January 2019.
When ordering with the payment method "Invoice", you will receive the invoice only in mid-January 2019. In addition, the invoice will have a term of payment until 31.01.2019 and when you receive the bill, you can decide if you want to pay the total amount or a partial amount (minimum is 10% of the total amount).
- We try to keep all delivery times in the best possible way but please note that many manufacturers are in a state of exception before Christmas.
We wish you a nice and hopefully not too stressful Pre-Christmas Period!
Your Helen Kirchhofer Team
At Helen Kirchhofer, you do not pay shipping costs for orders with a value of CHF 70.- or more within Switzerland and the Principality of Liechtenstein. Each order is sent by registered mail and A mail with Swiss Post.
Right of Return
If the ordered item(s) do not meet your expectations, you have the right to return them. Please note that you have a period of 14 days to return the item. The return period starts from the day of receipt or pick up of your package.
We are unable to offer a right of return for the following items, but a right of exchange:
- Items made of silver (925)
- Items made of gold (all gold alloys)
- Items costing more than CHF 1'500.-
We are unable to offer you neither right of return nor a right of exchange for the following items:
- Sale items
- Smartwatches & activity trackers
We want to offer you the largest watches and jewellery assortment in Switzerland. You will find a selection of our online shop assortment in our 8 branches. We're look forward to your visit!
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Absolutely lovely. A sweet color. I already have a silver color one that I wear everyday. Super quick delivery and very happy with my purchase.
Fast delivery, easy payment, nice support!
Helen Kirchhofer is one of the best swiss onlineshops!
Very very fast delivery! :) I'm really happy!
The bracelet is beautiful! Very fast delivery, as promised.