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Information about the current situation

Dear customers

    All orders are currently processed and shipped as usual. If something changes in this situation, we will of course inform you here.

    Our shipping partner, the Swiss Post, is doing an extraordinary job in this special time and we ask for your understanding of the mail carriers when a shipment arrives later than usual.

    We would also like to inform you that our branches are open again and that our customer service is happy to help.

    You can contact us by email:

    You can reach us by phone from Monday to Friday from 9 a.m. to 12 p.m. on +41 33 343 03 43

    We wish you and your loved ones good health.
    Your Helen Kirchhofer team


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In every one of the scented candles, there is a piece of jewellery hidden inside. JewelCandle makes burning a candle to an unforgettable and exciting experience!

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Lighting the candle makes the wax melt and the jewellery will be revealed over time. It takes about 10-15 hours to reveal the jewellery and to be able to take it out of your candle.

The high-quality scented candles burn for about 90 – 125 hours. The jewellery is wrapped in heat-resistant foil so that no wax and heat can damage it. You can choose the type of jewellery you get: earring, bracelet or collier. The worth and the style of your jewellery will be part of the JewelCandle surprise and experience. Everyone will be excited to find out what kind of jewellery will come out of your candle.

When it comes to the jewellery selection, there are used only high-quality materials (silver and stones of zirconia) because it is very important to get a valuable surprise, which can really be worn as a stylish accessory and will last for years.

All of the surprises are made of real silver. Real pearls and stones of zirconia are used as eye-catchers. All the jewellery is high-quality. Burning a candle has never been so exciting. Enjoy fresh scents at Helen Kirchhofer and find your jewellery surprise in your JewelCandle.