Care & Tips

These materials are considered particularly easy to care for and are known for their long-lasting durability.

Avoid direct contact with perfume, hairspray or other cosmetic products, as they can dull the surface and reduce shine.

Occasionally clean your jewellery with lukewarm water and a little mild soap to keep it clean and shiny.

We recommend a professional ultrasonic cleaning to restore the original brilliance.

You can send your jewellery by post to our address in Horn, drop it off in one of our stores or bring it to our atelier at the flagship store in Bern at Waisenhausplatz.

White gold is durable, elegant and timeless – ideal for jewellery pieces designed to accompany you for many years.

Avoid direct contact with perfume, hairspray or other cosmetic products, as they can dull the surface over time.

With frequent wear, the rhodium layer can gradually wear off – this is a normal process and no defect.

The rhodium layer can be renewed professionally at intervals, so that your jewellery looks like new again.

You can send the item to our address in Horn, hand it in at one of our stores or bring it to our atelier at the flagship store in Bern at Waisenhausplatz.

We recommend not wearing jewellery in the shower or in contact with water, as moisture can damage the material over time.

Yes, perfume, hairspray and other cosmetic products can damage silver jewellery. Put on your jewellery only after using such products.

No, we recommend avoiding this. Chlorinated or thermal water can attack the material and cause damage or discoloration.

No, jewellery should be removed before sports to avoid damage caused by impacts, sweat or tension.

Silver can oxidise due to external influences. This is a natural process and not a sign of poor quality.

Use special cleaning products for silver jewellery to remove oxidation quickly and effectively.

No, please do not wear gold-plated jewellery in the shower in order to protect the plating.

No, it is better not to wear gold-plated jewellery during sports, as sweat and movement can damage the surface.

Avoid direct contact with perfume, hairspray or other cosmetic products, as they can attack the plating.

No, chlorine and other chemicals in pools or thermal baths can damage the gold plating.

Do not use silver cleaning products, as they may damage the plating. Instead, clean the jewellery gently with lukewarm water and a soft cloth.

No, avoid any contact with water, as pearls can loosen and their natural lustre can be affected.

No, remove your jewellery before sleeping to avoid damage from pressure or friction.

Pearls should not come into contact with perfume, hairspray or other cosmetic products, as these can damage their delicate surface.

No, there is a high risk of impacts and damage during sports – we strongly advise against wearing pearl jewellery for physical activities.

Pearls are best stored in silk, which protects them from scratches and other damage.

Yes, to maintain beauty and safety, pearl necklaces should be restrung by a professional every few years.

Avoid activities that put strong pressure on the jewellery – especially rings, as the setting can deform or become damaged.

We recommend having the setting checked every 1–2 years by our trained staff or directly by our goldsmith in Bern at Waisenhausplatz, to ensure the stones are secure.

Do not wear the jewellery any further. Send it to our address in Horn as soon as possible, or drop it off at one of our stores or at the atelier in the flagship store in Bern at Waisenhausplatz.

Only regular checks can ensure that stones do not loosen or get lost – especially on jewellery that is worn frequently, such as rings or bracelets.

It is engraved on the back of your watch case.

Watches labeled only with “Water Resistant” are not suitable for contact with water.

It means the watch is suitable for light splashes – for example, in the rain.

It allows contact with splashes, hand washing, and dishwashing, but not full immersion.

Watches rated at 10 bar or more can be worn while showering or snorkeling – but not for scuba diving.

Yes, we recommend checking and renewing it during every service.

Ensure the crown is closed and do not press any buttons underwater.

No, strong temperature changes can lead to condensation inside the watch and should be avoided.

Yes, continuous shocks can affect the accuracy and functionality of the watch – please handle it with care.

No, electronic devices can cause magnetic interference. Keep a safe distance from your automatic watch.

No, the humidity can damage the watch over time - we advise against storing your automatic watch in the bathroom.

Keep the leather strap away from water and cosmetics to avoid cracks, discoloration, and early wear.

Depending on its condition, we recommend a full service every 5 to 7 years.

No, we advise against it. Steam can cause internal damage.

Keep it away from water and cosmetics to prevent wear and discoloration.

Depending on condition, we recommend a full service every 2 to 4 years to ensure lasting functionality.

Have the battery removed by our professionals to avoid leakage from a dead battery.

Only when you intend to wear the quartz watch again regularly.