Skagen Agnethe Halskette - SKJ0089040
At Helen Kirchhofer, you do not pay shipping costs for orders with a value of CHF 70.- or more within Switzerland and the Principality of Liechtenstein. Each order is sent by registered mail and A mail with Swiss Post.
Right of Return
If the ordered item(s) do not meet your expectations, you have the right to return them. Please note that you have a period of 14 days to return the item. The return period starts from the day of receipt or pick up of your package.
We are unable to offer a right of return for the following items, but a right of exchange:
- Items made of silver (925)
- Items made of gold (all gold alloys)
- Items costing more than CHF 1'500.-
We are unable to offer you neither right of return nor a right of exchange for the following items:
- Sale items
- Smartwatches & activity trackers
We want to offer you the largest watches and jewellery assortment in Switzerland. You will find a selection of our online shop assortment in our 6 branches. We're look forward to your visit!
Information regarding invoices
When placing an order on account, you have the option to pay the invoice in full or in instalments. You only have to decide when you receive the invoice. Please also note that the payment period is always lasts until the end of the respective month.
- Do you want to pay the invoice in full?
For the transfer, please enter the total invoice amount into the blank payment slip.
Payment by instalments:
- Would you like to pay the invoice amount in instalments and transfer the absolute minimum amount?
Please use the completed payment slip for the transfer. The absolute minimum amount (10% of the total amount) for the current month is already entered on this deposit slip.
- Would you like to pay the invoice amount in instalments and transfer more than the absolute minimum amount?
For the transfer, please take the blank deposit slip and decide how much you want to transfer for the current month.
We differentiate availability as follows:
The item is in stock at Helen Kirchhofer. You will receive the ordered item in 1-2 days.
In stock at supplier:
The article should be in stock at the supplier (e.g. Tissot) and will be ordered for you. The delivery information will inform you of waiting time expected before receiving the order. Please note that this period is based on information supplied to us by our suppliers. Unfortunately it regularly happens that suppliers or manufacturers themselves are not able to meet their deadlines and delivery is delayed (except Longines). We will inform you immediately if this happens and you can decide what action to take.
The delivery times indicated represent a period in working days. If we receive the product sooner than expected, we will send them as soon as possible.